Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How do I configure my SIP account?
Tap the "+" button on the main screen, then enter your SIP server address, username, and
password provided by your VoIP provider. Tap "Save" to register.
Why can't I hear any audio?
Please check if the app has Microphone permissions in your device settings. Also, ensure your
SIP provider supports the audio codecs selected in Settings > Audio Codecs.
Does the app support push notifications?
Yes, we support standard SIP push notifications. Ensure "Background App Refresh" is enabled and
your SIP server supports RFC 8599 or similar push standards.
How do I transfer a call?
During an active call, tap the "Transfer" icon, dial the destination number, and choose either
"Blind Transfer" or "Attended Transfer".
How is my data stored?
Your SIP account details are used solely to connect to the SIP server you configure. All data,
including call history and signaling logs, is stored locally on your device. We never upload
this data to our servers.
Still need help?
Our support team is ready to assist you with any technical issues.